Legal
Last updated: June 10, 2026
If you are a consumer within the meaning of § 13 BGB (a natural person acting for purposes outside your trade, business, craft or profession), you have a right of withdrawal as set out below.
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the date of the contract conclusion (for digital content not supplied on a physical medium) or from the day on which you or a third party nominated by you takes physical possession of the goods.
IMPORTANT EXCEPTION — DIGITAL CONTENT: For digital content delivered immediately after purchase (e.g. a download link or licence key), the right of withdrawal lapses if you expressly consent at the time of ordering to the immediate commencement of delivery and confirm that you are aware this causes the right of withdrawal to lapse. By completing checkout you give that consent and provide that confirmation. The right of withdrawal does not apply once digital delivery has commenced with your consent.
To exercise the right of withdrawal (where it applies), you must inform us of your decision to withdraw by means of a clear statement (e.g. a letter sent by post or an email) to the address given in the Imprint, before the withdrawal period has expired. You may use the model withdrawal form below, but it is not obligatory.
MODEL WITHDRAWAL FORM (complete and return this form only if you wish to withdraw from the contract): To [operator name and address from the Imprint]: I hereby give notice that I withdraw from my contract of sale of the following goods / for the provision of the following service: ordered on [date] / received on [date]; name of consumer; address of consumer; signature (only if notified on paper); date.